Twitter API outage: Missing insights (impressions/engagements)

Incident Report for Emplifi

Resolved

This incident has been resolved.

Posted May 24, 2023 - 08:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 23, 2023 - 12:26 UTC

Identified

We are experiencing a Twitter API outage. Since 2023-05-12 we have started receiving incomplete data from Twitter engagement API, this means we are missing insights (impressions/engagements/etc..)

Posted May 19, 2023 - 08:36 UTC

This incident affected: Suite (Dashboard, Analytics, Content Hub).