Socialbakers System Overview
All Systems Operational
Suite Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Socialbakers API Operational
90 days ago
100.0 % uptime
Today
Suite Operational
90 days ago
99.98 % uptime
Today
Publisher ? Operational
90 days ago
99.91 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
99.91 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
Influencers Operational
90 days ago
100.0 % uptime
Today
Content Hub Operational
90 days ago
100.0 % uptime
Today
Paid Operational
90 days ago
100.0 % uptime
Today
Add Profile Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Web uptime
Fetching
Analytics uptime
Fetching
Dashboard uptime
Fetching
Builder uptime
Fetching
Socialbakers API uptime
Fetching
Account page
Fetching
Past Incidents
Jan 22, 2021

No incidents reported today.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - The Socialbakers Suite stopped loading and responding. The problem was because Dashboard’s DB, which got under load. Unfortunately, the same DB is responsible for establishing new (client’s connections), so the whole ecosystem got overwhelmed.

All newly connected client sockets were unable to finish authentication because of timeouts. This resulted in Socialbakers Suite as a whole to be inaccessible to most of the new connections for the duration of the outage.
Jan 14, 13:30 UTC
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Resolved - This incident has been resolved.
Jan 12, 14:41 UTC
Identified - The issue has been identified. Facebook is looking into it. More information here: https://developers.facebook.com/support/bugs/448867966487671/

Currently 25% of scheduled facebook posts and comments are failing to publish due to this issue.
Jan 12, 10:41 UTC
Investigating - Facebook is currently facing an issue with their API. This causes that the facebook posts scheduled in Publisher and comments in Community are currently not publishing. The attempts to contact the FB API ends with an error message 'Facebook API is overloaded at the moment'.

We apologize for the inconvenience and will post another update as soon as we learn more.
Jan 12, 08:20 UTC
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.