Socialbakers System Overview

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Suite Operational
90 days ago
99.98 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Suite Operational
90 days ago
99.97 % uptime
Today
Publisher ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Community & Care Operational
90 days ago
99.78 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
Influencers Operational
90 days ago
100.0 % uptime
Today
Content Hub Operational
90 days ago
100.0 % uptime
Today
Paid Operational
90 days ago
100.0 % uptime
Today
Add Profile Operational
90 days ago
100.0 % uptime
Today
Unified Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Dashboard uptime
Fetching
Builder uptime
Fetching
API uptime
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Account page
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Jun 11, 2025
AI Service Degradation
Resolved - This incident has been resolved.
Jun 11, 06:31 UTC
Identified - We are currently experiencing degraded performance across several of our AI-powered features, including:

Text editing: Make it shorter/longer/simplify/change-tone
Early access of listening summarization
Generating answers in Community/Care
This degradation is due to elevated error rates and latency within OpenAI's services, which are affecting our tool's ability to utilize their AI models.

We have identified the root cause for the issue causing elevated errors and latency across the listed services and are actively working on implementing a mitigation.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality. We will provide another update as soon as more information is available.
Jun 10, 14:16 UTC
Jun 10, 2025
Jun 9, 2025
Instagram Historical Metrics Gap
Resolved - Issue has been resolved and data rebuilds are completed.
Thank you for your patience.
Jun 9, 10:20 UTC
Identified - The issue has been identified and fix is being implemented.
Jun 6, 07:44 UTC
Investigating - - Many Instagram profiles have lost Media Views and Impressions data before 2 June 2025.
- Demography metrics are missing before 2 June 2025; some profiles show data only from 3 June 2025.
We are investigating the cause across relevant Emplifi products to restore the missing data and prevent further issues.
Jun 4, 10:17 UTC
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Jun 5, 2025

No incidents reported.

Jun 4, 2025
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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