Socialbakers System Overview

All Systems Operational

Suite Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Suite Operational
90 days ago
100.0 % uptime
Today
Publisher ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Community & Care Operational
90 days ago
100.0 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
Influencers Operational
90 days ago
100.0 % uptime
Today
Content Hub Operational
90 days ago
100.0 % uptime
Today
Paid Operational
90 days ago
100.0 % uptime
Today
Add Profile Operational
90 days ago
100.0 % uptime
Today
Unified Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dashboard uptime
Fetching
Builder uptime
Fetching
API uptime
Fetching
Account page
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - This incident has been resolved.
Apr 25, 08:22 UTC
Investigating - We are currently investigating an issue preventing the connection of publishing use cases for the Threads API. Users are experiencing authorization failures with a reported error: "An unknown error has occurred" during the OAuth flow.

The last successful activation was on April 23, 2025, at 21:00 CEST.

Our initial assessment indicates that this is likely an issue on Meta's side. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

Thank you for your patience.

Apr 24, 14:47 UTC
Apr 24, 2025
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Resolved - Issue Resolved – Fully Operational
The issue has been successfully resolved, and we are now fully operational. All data rebuilds have been completed, and the product is up to date.

Thank you for your patience and understanding throughout the resolution process.

Apr 14, 11:23 UTC
Update - Issue Resolved – Data Rebuilds in Progress
Our engineering team has confirmed that the issue has been resolved by Meta. We have initiated data rebuilds to recover the missing information.

We estimate that all affected data will be fully restored in the product by the end of the week.

Thank you for your patience as we complete this process.

Apr 9, 14:32 UTC
Monitoring - Meta has confirmed that the issue has been resolved. Our engineering team is currently validating the fix and beginning preparations for data backfill.

We will share further updates as the validation progresses.

Thank you for your continued patience.

Apr 9, 07:10 UTC
Update - Ongoing Investigation
We are actively monitoring the situation. The error rate remains stable, and we are awaiting a response from the Meta engineering team to resolve the issue.

We will provide additional updates as soon as we receive more information. Thank you for your patience.

Apr 6, 07:22 UTC
Update - Ongoing Investigation
We have reopened a support ticket with Meta and are currently awaiting their response and resolution. We will provide further updates as soon as more information becomes available.

Apr 4, 09:53 UTC
Update - Issue Not Resolved
Our investigation has confirmed that the issue reported to Meta has not been resolved. We will be reopening a support ticket with Meta to address this matter.

We will provide further updates as soon as more information becomes available.

Apr 2, 07:16 UTC
Identified - Meta has confirmed the issue has been fixed. We are now verifying it on our end and preparing for data rebuilds.
Apr 1, 18:03 UTC
Investigating - We are experiencing a disruption in Instagram insights data across Emplifi features, due to a Meta API bug.
Some of your Instagram posts might be missing insight metrics.

We will provide updates as soon as we have more information from the Third Party.

Mar 31, 16:33 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.